Promote teamwork and accountability
National Register of Veteran and Veteran Family Issues
Our national register of veteran and veteran family issues includes items raised by our support network, and we invite you to upload any issues you feel need attention. We pass these on to relevant government departments, such as the Department of Veterans’ Affairs, other state/territory bodies, and the Commonwealth Government, and we follow up on their progress until they are resolved.
National Register of Wellbeing and Advocates’ Issues
Our national register of wellbeing support officers’ and advocates’ issues are raised by all affiliate organisations we work with. We pass the issues on to the advocate regional managers and then work with DVA to follow their progress until they are resolved. It is important that these issues are transparent because that promotes acountability and visibility across the veteran and veteran family community.
National Register of DVA and Veteran Performance
This significant register is our communal subjective opinion of how well DVA and the veteran community is progressing towards an intended objective, and these are known as Key Performance Indicators of KPIs. Objectives and Key Results, (OKRs), relate to our achievements against business plans every year. It is important to work as a team with DVA because it promotes trust, good culture and two way accountability.